Shipping Policy – Kora Shoes

At Kora Shoes, we’re committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below for details on processing times, delivery options, and more.

1. Order Processing

• Orders are processed within 1–2 business days (excluding weekends and holidays).
• You will receive a confirmation email with tracking information once your order ships.

2. Shipping Options & Delivery Times

Domestic Shipping (Within [Country Name])

• Standard Shipping: 3–5 business days
• Express Shipping: 1–2 business days

International Shipping

• Standard International: 7–14 business days (varies by location)
• Customs duties, taxes, and fees are the responsibility of the customer.

3. Shipping Rates

• Shipping rates are calculated at checkout based on your location and chosen shipping method.

4. Tracking Your Order

• All shipments include tracking. A tracking link will be sent via email upon dispatch.

5. Delivery Issues

• If your package is delayed, lost, or damaged, please contact us at support@korashoes.com within 7 days of the expected delivery date.
• Kora Shoes is not responsible for delays caused by couriers or incorrect shipping addresses.

6. Address Changes & Cancellations

• To modify or cancel an order, contact us within 12 hours of placing it.
• After this period, we cannot guarantee changes.

For further inquiries, reach out to our customer care team — we’re here to help!